FAQ

Frequently Asked Questions

We will be open M, Tu, Thu, Fri from 9:30 am – 5:00 pm, and Wednesdays 9:30 am – 7:00 pm. We will add Saturdays back as soon as we can ensure appropriate staffing with our new procedures and services.
We will welcome 15 patrons at a time in the building, for a 30-minute limit. A staff member will greet you at the door with a sign-in/out and entry pass.
In addition to this occupancy limit, we will have three public computers set up for use by appointment, drop-in when possible. We set up a Quick Print station just inside the entrance. Use our laptop or your wireless device to print from the cloud, your email, or a thumb drive – still $.15/page. This is a separate service from the public computers, no appointment needed, and not included in the occupancy limit.
We got a self-check system! This will be a wonderful new convenience for Falmouth patrons, and a great way for folks to minimize close contact.
Speaking of masks – it’s what all the fashionable people are wearing these days, and we will require them inside the building, as well as enforce social distancing for everyone’s safety.
All libraries are quarantining incoming books for at least 3-4 days, and we will back-date check-in for that timeframe. So you won’t notice any immediate check-in on your account, and you may still get a courtesy email saying it’s coming due, but when we do process materials after quarantine, we will check-in for the date you actually returned it. We resumed assessing fines in October, but you will not be fined for the time books are quarantined.
Sorry – still no meeting spaces yet for reservation or in-person programs until further notice. Continue to visit our online calendar for information about ongoing virtual programs available.
Not yet, for now we are suggesting you give Goodwill a call and confirm they are accepting donations. Most libraries do not have the space and staff available at the moment to accept and sort donations. We also don’t have any book sales planned in the short-term, so please hold off a bit longer.
Libraries everywhere are concerned about circulating materials becoming a source of COVID-19 exposure in our communities. Fortunately, there is an industry-wide study being conducted right now on COVID-19 and library materials, called Reopening Archives, Libraries, and Museums (REALM). Early results have indicated that the virus can live for 3-4 days in detectable amounts on various books and magazines tested. In response, most libraries will only accept returns via the book drop – then we take that day’s returns and quarantine them for 3-4 days until we check them in and send them back out into the world again. Click here to read more about REALM. All libraries are quarantining incoming books for at least 3-4 days, and we will back-date check-in for that timeframe. So you won’t notice any immediate check-in on your account, and you may still get a courtesy email saying it’s coming due, but when we do process materials after quarantine, we will check-in for the date you actually returned it. We resumed assessing fines in October, but you will not be fined for the time books are quarantined.
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Library Takeout continues for those of you still hesitant to come indoors. You can pick up your holds just like normal without an appointment during open hours, just park in the designated spot and call us when you arrive. We expect fewer people outside once we open, so will wait to check out your items to you when you arrive (we’ve been checking them out ahead of time so we can keep up with demand). So it might take a few more seconds while we process and pack up your holds, but the upside is NO MORE APPOINTMENTS.